EXAM SALESFORCE B2B-SOLUTION-ARCHITECT ANSWERS, VALID B2B-SOLUTION-ARCHITECT EXAM GUIDE

Exam Salesforce B2B-Solution-Architect Answers, Valid B2B-Solution-Architect Exam Guide

Exam Salesforce B2B-Solution-Architect Answers, Valid B2B-Solution-Architect Exam Guide

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Earning the Salesforce Certified B2B Solution Architect certification can be a valuable asset for individuals who are looking to advance their careers in the field of B2B Commerce. Salesforce Certified B2B Solution Architect Exam certification demonstrates that an individual has the skills and expertise needed to design and implement effective B2B Commerce solutions using the Salesforce platform. Additionally, the certification can help individuals stand out in the job market and can lead to new career opportunities and higher salaries. Overall, the Salesforce Certified B2B Solution Architect certification is an excellent way for individuals to validate their skills and expertise in the field of B2B Commerce.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q80-Q85):

NEW QUESTION # 80
GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality. GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

  • A. Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
  • B. Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.
  • C. Engage Salesforce services to manage all governance and represent as the Steering Committee.
  • D. Engage a third-party company to manage all governance and represent as the Steering Committee.

Answer: A


NEW QUESTION # 81
Universal Containers (UC) is an international company with activities m Europe and the U.S. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are processed centrally by the back-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of connection between a single piece of customer data across all of the systems.
Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

  • A. Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.
  • B. Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
  • C. Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.
  • D. Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.

Answer: A

Explanation:
According to 1, a single source of truth (SSOT) is the practice of aggregating the data from many systems within an organization to a single location. A SSOT is not a system, tool, or strategy, but rather a state of being for a company's data in that it can all be found via a single reference point.
According to 2, 3 and 4, Salesforce has introduced the Customer 360 Truth Platform, which includes MuleSoft. This is a new set of data and identity services that enable companies to build a single source of truth across all of their customer relationships. This connects data from all Salesforce clouds to create a single view of the customer.
MuleSoft Anypoint Platform is an integration platform that allows companies to connect any application, data source or device using APIs. MuleSoft enables companies to leverage their existing systems and data sources without having to replace them or create custom integrations.


NEW QUESTION # 82
A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manually input that information into Salesforce.
The Sales team complains that they are spending too much time searching for the right product and Product Management is spending too much time trying to manage SKUs. AC Computers wants to move away from manual quoting processes and toward simplifying its product catalog.
Which recommendation should the Solution Architect make given the business requirements?

  • A. Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce CPQ product catalog and guided selling.
  • B. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling.
  • C. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing.
  • D. Create Products and Price Books m Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce Order Management and special pricing.

Answer: A


NEW QUESTION # 83
Universal Containers has recently provided its call center team the ability to troubleshoot issues coming from its B2B Commerce customers. Currently, the team utilises Service Cloud and, specifically, the Service Console. The CIO s concern is now different the experience will be as it relates to B2B Commerce for Visualforce versus what the team sees today within the Service Console.
Which recommendation should the Solution Architect voice to the CIO to ensure higher adoption by the call center team?

  • A. Implement the CSR flow so that call center agents can log m as the buyer within B2B Commerce and see their cart.
  • B. Provide access to B2B Commerce data within the Service Console so they can see the cart.
  • C. Implement Experience Cloud login as user so that call center agents can log in as the buyer within B2B Commerce and see their cart.
  • D. Implement an embedded web view of B2B Commerce within the Service Console.

Answer: B

Explanation:
To ensure high adoption by the call center team and maintain consistency in their experience, providing direct access to B2B Commerce data, such as customer carts, within the Service Console is essential. This approach allows agents to view relevant B2B Commerce information seamlessly within their familiar Service Console environment, enabling efficient issue resolution and enhancing customer support. This solution leverages the integrated capabilities of Salesforce to unify customer data across platforms, aligning with best practices for a cohesive user experience and efficient service delivery.


NEW QUESTION # 84
Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to itsbusiness partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?

  • A. Utilize Marketing Cloud and MobileConnect.
  • B. Utilize Service Cloud and LiveMessage.
  • C. Embed third-party messenger tools.
  • D. Utilize Service Cloud Email to Text Message.

Answer: A

Explanation:
Marketing Cloud, with its MobileConnect application, is the recommended solution for sending text messages at scale, tracking open and click-through rates, and integrating with marketing campaigns. MobileConnect provides SMS capabilities that can support UC's global support model and marketing needs, offering features similar to those available for email campaigns. Salesforce Marketing Cloud documentation describes how MobileConnect can be used for such requirements.


NEW QUESTION # 85
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